Shipping and Delivery

What locations do you ship to?

We offer free worldwide shipping to nearly every country across the globe. However, transit times may vary depending on the destination location.

How long does an order take to arrive once shipped?

The estimated shipping times are as follows:

LOCATION*ESTIMATED SHIPPING TIME
United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

*This doesn’t include our 6-8 days processing time.

Will I receive a tracking number for my package?

Yes, tracking numbers will be provided as soon as your order is shipped. However, there may be additional delays beyond our control, such as postal delays or customs inspections. We appreciate your patience and understanding.

My Tracking Says “No Information Available At The Moment”.

For some shipping companies, it may take 2-5 business days for the tracking information to update in the system.

What do I do if my order is lost in the mail?

Every order is shipped with insured shipping and handling to prevent lost packages. If your order gets held at customs, lost in transit, or returned to us for any reason, we’ve got your back! While the postal service is out of our control once your package leaves our warehouse, in such cases, we will send you a new package with priority shipping and full tracking, if possible. Please refer to our refund and return policy for more information on when these might be applicable to shipping situations.